S.S.S

How far in advance should I book a transfer?

Min 24 hours before your flight you should book your transfer.

How can I find my driver ?

Important note: 
- The driver will meet you with the nameplate showing your first and last names, which you specified in the booking form.
- If a pick-up place is an airport, the driver will meet you at the exit of arrivals area or at the special meeting point. The meeting point will be specified in the voucher which we will send after you complete the booking.
- If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.
- Meet-up instructions are given in the voucher confirming your booking.

How can I contact to my driver?

A day before the transfer, we will send your driver’s phone number to your email. Please provide all your contact details to be informed on time.

 

What currency should I pay to the driver ?

We advise you to pay in € or same amount of US Dollar.

Important note: You should prepare the required amount in cash in advance.

Is the price for a car or for a passenger?

All prices displayed on the website are provided per car. The price does not depend on the number of passengers within the car capacity.
Important note: maximum capacity of a car is specified for each class.

How do I change or cancel my booking ?

You can send us an e-mail or just write to us from our live chat 1 day before in working hours.

What should I do if my flight is delayed?

Our drivers will follow your flight details and be at the airport on time.